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Service is Front Stage

Service is Front Stage

J. Teboul

Format: Print Book

ISBN: 9781349282494

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This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturing with back-stage operations. Teboul uses this distinction to systematically explore the important issues of the field.

Publication Year: 2006
Imprint: Palgrave Macmillan UK
Format: P
Weight (Gram): 277





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