Business and Service Telephone Conversations
Format: Print Book
ISBN: 9781349449194
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This book considers the sequential deployment of the receiver's response to the caller's request in telephone service encounters between native speakers in the U.K, Germany and Italy analysing the different response formats and their grammatical configuration.
Publication Year: 2013
Imprint: Palgrave Macmillan UK
Format: P
Weight (Gram): 233