Warranty Management and Product Manufacture
Format: Print Book
ISBN: 9781852339333
Tax included.
The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products.
Shows how to make warranty management an effective tool for enhancing customer satisfaction.
Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style.
Written by two of the world’s leading experts in warranty management.
Publication Year: 2006
Imprint: Springer London
Format: H
Weight (Gram): 1390
