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Service-Exzellenz

Service-Exzellenz

Dietrich Buchner

Format: Print Book

ISBN: 9783322827111

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"Service-Exzellenz" macht Mut zur Kundenorientierung. Praxiserprobte Instrumente und zahlreiche Beispiele zeigen, wie es gelingt, Kundenerwartungen zu übertreffen und die Wertschätzung des Unternehmens nachhaltig zu steigern.

Publication Year: 1998
Imprint: Gabler Verlag







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