Managing Challenging Clients
Format: Print Book
ISBN: 9781349315581
Tax included.
Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you'll lose business or take a reputational hit if you don't do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships.
Publication Year: 2012
Imprint: Palgrave Macmillan UK
Format: P
Weight (Gram): 351
