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Kundenzufriedenheit

Kundenzufriedenheit

Alberto Q. Quartapelle

Format: Print Book

ISBN: 9783642648335

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Die vorgestellten Techniken und Instrumente zeigen anschaulich, wie man Kunden gewinnt und langfristig bindet. Das Buch nimmt die Essenz der besten Bücher zum Thema und führt sie erstmals in einem geschlossenen Überblick zusammen.

Publication Year: 1996
Imprint: Springer Berlin Heidelberg







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